What to do if Your RTS Motor Won't Reset to Factory Mode?
Welcome to Somfy’s troubleshooting video series. In this video we will offer the most common solutions if your RTS motorized product will not reset to factory mode.
Step 1: Press up and down at the same time. If the motor jogs, unplug the motor and refer to the related programming video:
If it does not jog, continue to the next step.
Step 2: Check the power at the quick connect outlet or power source. If there is power, continue to the next step.
Step 3: The motor may be overheated, let it cool for 15 minutes and start from the beginning of the video.