What should I do when I hire a new installer?
New installers will create their own TaHoma pro account using the new account creation process.
After creating their account:
- They will begin with a Light Account, allowing them to start installations immediately.
- If they will be working for your dealership or company, they must be invited to join your organization by the company administrator or main account holder.
- The invitation can be sent through Serv-e-Go.
- Once the invitation is accepted, the installer's account will be upgraded to a Verified Account and linked to your organization.
- The installer can then be managed as a sub-account within your company's professional account structure.
Important: Installers working under a dealer or company must accept an invitation from the company administrator to become a Verified Account. This is the only way to associate their account with the company's organization and prevent duplicate account structures