TaHoma® now supports multiple installations for the same user. Thanks to this feature, you can use one email for all your installations.

The application should prompt you to merge all your installations into the same account. If this does not happen, or if an error occurs during the migration, please follow this procedure.

Example Scenario:

You have two TaHoma on two different Somfy accounts (A & B), linked to two different sites (A & B).

When you are logged into one account and want to access another account on the TaHoma app, you currently need to log out and log back in with the other account.

The new multi-site/multi-user feature allows you to merge all of your sites into one account.

The below scenario will walk you through merging Site B into Site A.

1

Log in to the account you do not wish to keep after the migration (B).

Then go to 'User Management' in the '...' menu.

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2

Click on the button: '+ Add a new user'

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3

Select 'Administrator' user role

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4

Name the user and click on 'Next'

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5

Share the invitation to yourself

You can do it by text message, email or just copy/paste the invitation link into the address bar of your phone's browser.

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6

Before opening the invitation link, log out of this account (B)

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7

Then log in to the main account (A)

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8

Open on the invitation link shared previously

This should open your application with a pop-up asking you to accept the invitation. Accept it.

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You can now switch between installations while staying logged into the same account.

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Optional: If you wish to remove the secondary account

Go to 'User management' in the '...' menu and click on Account B.

From here, click the trash can icon in the top right corner of the screen to remove Account B from Installation B user list.

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